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Legal

Privacy Policy

Effective date: January 2024

This Privacy Policy explains how Jaipal's Handmade ("we," "us," "our") collects, uses, and protects your personal information when you visit our website and make a purchase.

1. Information We Collect

  • Order Information: Name, shipping address, email address, and phone number collected when you place an order.
  • Account Information: Email and password (stored securely via Firebase Authentication) when you create an optional account.
  • Device Information: Browser type, IP address, and pages visited via standard web server logs.

2. How We Use Your Information

  • • To process and fulfil your orders.
  • • To send order confirmations and tracking updates.
  • • To respond to customer service requests.
  • • To send promotional emails (only with your consent — unsubscribe anytime).

3. Data Storage & Security

Your data is stored in Firebase (Google Cloud) which is secured with industry-standard encryption. We do not store or have access to your payment information (all payments are processed via secure COD or future payment gateways that are PCI-DSS compliant).

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your shipping address with our logistics partners solely for delivery purposes.

5. Your Rights

You may request to access, correct, or delete your personal information at any time by emailing us at rkjaipalbarmer@gmail.com.

6. Cookies

We use minimal cookies to keep your shopping cart active between sessions (stored in your browser's local storage). We do not use advertising trackers or third-party analytics cookies.

7. Contact

If you have any questions about this Privacy Policy, please contact us.